FAQs

How does it all work?

We offer 2 types of Pick Yo Mix. The Ultimate Mix, where you choose your 10 scoops and the Mega Mix, 5 options of pre-selected bags of Pick Yo Mix all with an approximate weight of 1KG (that's a ton of sweets lol).

V = VEGAN

VG - VEGETARIAN

GF = GLUTEN FREE

DF = DIARY FREE

GelF = GELATIN FREE

When will you deliver the goodies?

We aim to get them to you within 2 days, click here to read our delivery information page.

What if my order doesn't arrive?

You'll get an email from us and a text message (if you leave your mobile number) with an order number. DM us or send us an email to anyonethere@pickyomix.com and we'll sort you out.

What if my order is damaged or I'm unhappy?

Ok, if your order is damaged and the packaging is open or split, send us a pic and we'll replace immediately. If you're unhappy, eat a few more sweets first, if this doesn't help your happiness levels, contact us and we'll work something out.

Do you have a returns policy?

If your order is damaged, we'll replace it, no need to return anything. If you're feeling guilty about your purchase and don't want to see such a large bag of sweets ever again, ping us a message and let's have a chat.

Best before dates?

Yep, 6 months as standard, however we're fairly certain they won't last 6 days.

What if I've got a food allergy?

Firstly, we clearly label all our sweet when you're ordering so make sure you double check before placing your order. For any other questions send us a message and we'll do our best to help you.

IMPORTANT INFORMATION

Please be aware that due to the large variety of sweets we handle, we are unable to guarantee that our bags are completely free of all allergens.