Pick Yo Mix

FAQs

How does it all work?

We offer 1 ultimate bag of pick 'n' mix with an approximate weight of 1KG (that's a ton of sweets lol). Choose 10 scoops of your fave sweets and tell us where to send the bag. It's simple stuff.

V = VEGETARIAN

When will you deliver the goodies?

We aim to get them to you within 2-3 days, click here to read our delivery information page.

What if my order doesn't arrive?

You'll get an email from us and a text message (if you leave your mobile number) with an order number. Start a chat with us by using our live chat button or send us an email to anyonethere@pickyomix.com and we'll sort you out.

What if my order is damaged or I'm unhappy?

Ok, if your order is damaged and the packaging is open or split, send us a pic and we'll replace immediately. If you're unhappy, eat a few more sweets first, if this doesn't help your happiness levels, contact us and we'll work something out.

Do you have a returns policy?

If your order is damaged, we'll replace it, no need to return anything. If you're feeling guilty about your purchase and don't want to see such a large bag of sweets ever again, ping us a message and let's have a chat.

Best before dates?

Yep, 6 months as standard, however we're fairly certain they won't last 6 days.

What if I've got a food allergy?

Firstly, we clearly label any vegetarian/halal sweets when you're ordering so make sure you double check before placing your order. We do have a notes section on the checkout page where you can leave us a message, if you want to do this feel free. For any other questions send us a message and we'll do our best to help you.

IMPORTANT INFORMATION

Please be aware that due to the large variety of sweets we handle, we are unable to guarantee that our bags are completely free of all allergens.